Your name

Car registration number

Your email address

Your location


Name of Sales person

 

Please complete all sections.
You will be prompted if you miss one.

 

 

 

 

 

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Your Comments

1.

Were you acknowledged and greeted in a warm and friendly manner?

2.

Did the showroom facilities meet your expectations?

3.

Was the sales executive you dealt with understanding of your needs and requirements?

 

 

 

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Your Comments

4.

Did the sales executive explain the vehicles features and benefits?

5.

Were you offered a test drive?

6.

When purchasing your vehicle were you introduced to a member of our Finance Team and informed of the available funding and insurance products?

 

 

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Your Comments

7.

After agreeing the purchase did the sales executive keep in regular contact?

8.

Was the car ready at the agreed time?

9.

Was the car free from problems at collection?

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Your Comments

10.

Were you introduced to the After Sales department and your Free 30 Day Check booked for you?

11.

Did the sales executive or Jacksons exceed your expectations in any way?
If 'yes' please comment how.

12.

On collecting your vehicle were you introduced to a Senior Representative of Jacksons?

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Your Comments

13.

Would you recommend the sales executive you dealt with to your friends and family?

14.

Have you been completely satisfied with your experience at Jacksons?

15.

On a scale of 1-10 (10 being maximum) how would you rate your experience overall?

 

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16.

Is there anything more we could have done to improve your purchasing experience at Jacksons?

 

iPod ClassicThank you for taking the time to complete this questionnaire.
Your comments and suggestions are greatly appreciated.
You will automatically be entered into our quarterly
FREE PRIZE DRAW to win a fabulous iPod and, if you
are the lucky winner, we will be in touch immediately!

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Your feedback has been sent and you

have been entered in to the prize draw.

 

 

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