We are looking for a talented Technician to join our exceptional service department at Jacksons. If you are looking for career progression and the chance to work for the largest motor retailer in the Channel Islands then this could be the opportunity for you.
Working as part of a team and reporting to the Workshop Controller, this role offers you the opportunity to be put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working.
You will be responsible for scheduled vehicle servicing in line with manufacturer guidelines, diagnostic activities to identify causes and solutions for customer vehicle issues, electronic visual health checks (eHVC) and comprehensive reporting with expert advice and recommendations for customers. You will also liaise directly with customers and service advisors, always providing outstanding customer service whilst ensuring vehicle servicing activities are completed in a safe and high-quality manner, in line with both internal and manufacturer requirements.
We also expect you to participate in ongoing training and development to ensure product and service knowledge is up to date and to also mentor and provide guidance to apprentice technicians, where applicable.
You will be a Level 3 qualified vehicle technician with a full UK driving licence, ideally with proven manufacturer experience. In addition to your prior experience, you will be able to demonstrate excellent problem solving skills and strong attention to detail, a strong customer service focus with the ability to communicate technical information to a non-technical audience and also outstanding organisation and time management skills with the ability to work to deadlines.
Your hard work will be rewarded with a competitive salary, preferential service rates, colleague purchase scheme, pension scheme, colleague referral bonus and access to training courses at the various Brand Training academies.
If you feel that you have the necessary attributes for this position and would be interested in applying for this role, to apply please email your CV to firstname.lastname@example.org
Your application will be dealt with in a professional and discreet manner.