COVID-19 UPDATE 23/12/20

We are pleased to advise that our sales and aftersales facilities are still open. Our team have worked hard to ensure that your visit is as safe as it can be.

Please remember your mask, check in when you arrive and sanitise your hands as you arrive.

If for any reason you cannot visit, please get in touch and we’ll be happy to help.

We can offer:
o ONLINE SALES view any new or Approved Used vehicle from the comfort of your own home.
o BESPOKE VIDEO We can send you a special virtual tour of any new or Approved Used car in stock.
o FINANCE We can arrange finance quotations for you without needing to see you in person.
o VIRTUAL APPOINTMENTS We can offer a face to face, online video consultation or over the phone.
o HANDOVER We will provide a safe handover with every precaution taken
o SANITISATION Your car will be fully sanitised with KleenAir technology before it is handed back to you.
o PROTECTION All our staff will be wearing masks and gloves at all times.

Our team are on hand to help in any way we can please contact us on

• Opening Hours are:
Sales Mon-Fri: 08.00 – 19.00, Sat: 08.30 – 18.00, Sun: 10.00 – 16.00
Service and Parts Mon-Fri: 08.00 – 18.00, Sat: 08.30 – 12.30, Sun: Closed

For those customers who do not wish to visit our showroom our teams are available online or by telephone to discuss your selected vehicle, part exchange and finance options.

If you have any questions at all please contact us on 01534 497777 or email info@jacksons.je

Stay safe

Frequently Asked Questions

I have service or repair work booked, what should I do?

Give us a call or email and we will re-arrange for you.

Although it is important to get your vehicle serviced regularly. Completing your service at a later date will not damage your vehicle in any aspect unless it had an under lying problem.

My car has broken down, what shall I do?

If you have break-down assistance or cover please call you provider.

If outside of warranty, our ability to assist is limited, however if you are a key worker who needs your motor car for essential work please call 01534 497777.

I have a NEW/ APPROVED car on order, will I need to wait?

A member of our team will be in touch with you and will advise you on delivery of your vehicle. Alternatively, you can call 01534 497777 or email info@jacksons.je .

I am interested in a car you have advertised on your website

Please get in touch by emailing info@jacksons.je and we will reply to you as soon as we can.

PLEASE NOTE: Currently our call volumes are high, and we have only a small team who are working remotely. We will get to you as soon as possible and thank you very much for your patience during this difficult time.