COVID-19 UPDATE 12/05/20

We are pleased to advise that our Showrooms and Aftersales facilities are now open for business.

As always, the health and safety of our customers, colleagues and communities is our priority. With this in mind we are working to the latest Government guidelines and we have adapted our ways of working to help keep everyone safe.

• We are operating with minimum staffing levels 
• Sanitiser stations and social distancing practices are in place across the facilities
• Strict hygiene protocols are in place, including the sanitisation of all vehicles pre- and post-handling 
• Opening Hours are:
Sales - 9am to 6pm Monday to Saturday and 10am to 4pm Sunday
Aftersales - 9am to 6pm Monday to Friday and Closed Saturday & Sunday

For those customers who do not wish to visit our showroom our teams are available online or by telephone to discuss your selected vehicle, part exchange and finance options.

If you have any questions at all please contact us on 01534 497777 or email info@jacksons.je

Stay safe

Frequently Asked Questions

I have service or repair work booked, what should I do?

Give us a call or email and we will re-arrange for you.

Although it is important to get your vehicle serviced regularly. Completing your service at a later date will not damage your vehicle in any aspect unless it had an under lying problem.

My car has broken down, what shall I do?

If you have break-down assistance or cover please call you provider.

If outside of warranty, our ability to assist is limited, however if you are a key worker who needs your motor car for essential work please call 01534 497777.

I have a NEW/ APPROVED car on order, will I need to wait?

A member of our team will be in touch with you and will advise you on delivery of your vehicle. Alternatively, you can call 01534 497777 or email info@jacksons.je .

I am interested in a car you have advertised on your website

Please get in touch by emailing info@jacksons.je and we will reply to you as soon as we can.

PLEASE NOTE: Currently our call volumes are high, and we have only a small team who are working remotely. We will get to you as soon as possible and thank you very much for your patience during this difficult time.