We are committed to offering every customer the highest levels of product and service.

Here is what some of our customers have said...

'Lee was very friendly and communicated well, kept me informed on what was happening and gave good instructions on handover.'

- Mr Robert Auffret, September 2023

'James has been amazing and kept me updated regularly, without being a pain, with updates for the delay of my new Golf which was ordered February 2022. I have been patient waiting for the car I wanted and James was as excited for me as I was when it finally arrived. A huge thank you to James.'

- Mrs Ann Huelin, September 2023

'The whole team went above and beyond with our experience.'

- Mrs Trudy Tennet, January 2023

'Great service from the team, everything was well communicated and friendly welcome when booking the vehicle in - thank you'

- Mr Ian Campbell, January 2023

'I found Jacksons to be extremely helpful and my salesperson, John, couldn't have been nicer. Would definitely recommend.'

- Miss Joanne Lindsay, January 2023

'The most amazing thing was that your salesman Raymond found EXACTLY what I was looking for - the colour I really wanted was no longer available but he saw one, just six months old, arriving for resale. All but new, low mileage and had everything one could ever want- or not want! - he never took his eye off my very particular requirements. Truly above and beyond. Thank you and well done Raymond!'

- Mrs Elizabeth Haas, November 2022 

'I was reluctant to go to a big dealership to have my 12 year old car checked but am so glad I did. The issue was fixed (and not just patched up), my car had a huge software update for free, the customer service was excellent and the final price was unbelievably good.'

- Ms Jane Simpson, August 2022 

‘Love how efficient the whole set-up was, especially being able to see what work needed done (inc. costs) and approving it all on my phone at a time that suited me.’

- Mrs Lorna Pirozzolo, August 2022 

'I just wanted to say thank you for the excellent service provided to me by your Customer Service team recently.

My wife and I were holidaying in St Malo, when our A6 suddenly started displaying warning lights and going into limp mode. We decided to bring the car over to you to be sorted so that we could continue our holiday without worry.

I have to say that I have never experienced such an excellent service before. The customer experience was way beyond my expectations; right from the chap who directed us onto the site, to the young lady who managed our visit, and the Technician who carried out the diagnosis, cleared down the fault codes, and assured us that everything would be ok. And indeed it was. We travelled back to St Malo that evening, finished our holiday, and arrived home in Cambridge this evening without further incident.

I wish my local dealer were as good!!! They sure have a lesson or two to learn from you guys. 

Kind regards'

- Clive Painter, 22 August 2022

‘Impeccable customer care and communication from Neil Bolton.’

Mrs Kira Everett, 11 July 2022

'Good team providing a good service at all stages in the process of buying the car.'

- Mr Alan Edwards, 8 May 2022 

‘Great helpful service, not pushy just good!’

- Mr Carl Gaudion, 26 March 2022 

‘Looked at several different options on buying a new car, but Jackson’s come in cheapest and a lot less hassle + I would prefer to buy local, certain salesman go above and beyond.’

- Mr Craig Francis, 23 March 2022

'Just brilliant. Never felt so looked after when having a car serviced.'

- Mr Mike Phillips, 14 February 2022 

'This was by far the best, easiest and most comprehensive service. Bogdan Borodi was so helpful and very professional, organised and sorted everything to ensure my vehicle was ready.'

- Dr Calum McClymont, 2 February 2022 

'The personal and professional service that Jacksons Garage have provided both in the past and with our latest purchase is always exemplary. We are always completely satisfied with their customer levels of attentiveness and attention to detail. We would have no hesitation in recommending Jacksons Garage. Regards Nadine and Steve.'

- Mrs Nadine Parlby, 1 February 2022

'Absolutely fantastic service from James and the team. The patience and assistance in sourcing my dream car was second to none and I thoroughly enjoyed the whole experience…. Particularly the showroom unveiling!'

- Jody Ferbrache, 20th January 2022

'Superb service from Gary, very informative and helpful! He listened patiently to the description of vehicle I’m looking to buy, provided excellent guidance and very responsive to my emails since day one! Glad I’ve chosen Jacksons to purchase my first ride in Guernsey, top customer service and unforgettable experience!'

- Jason Mark, 19th January 2022

'I found Jake excellent to liaise with. He is very polite, listens and if he doesn't know the answer to questions he is not afraid to ask. Jake made the purchase experience a joy and I would certainly recommend your dealership.'

- Troy Queripel, 18th January 2022

'Jamie was very helpful, he listened to what we wanted at the start and stuck with that. He provided the best service I've received at a garage in Guernsey.'

- Ben Cairns, 14th November 2021

'Great service as usual. Excellent measures in place to protect against the Covid virus. First class courtesy car provided. Thank you to all.'

- Anne Sugden, 15th October 2021

'Excellent service, would certainly recommend Jacksons'

- Mrs McCurdy, 17th September 2021

'Efficient and usual Jackson’s high standard'

- Lesley V Pinder, 19th September 2021

'I was really happy with the sales experience I received from Piers. He was really accommodating with my search for the right vehicle and was always on hand to assist me through the process.'

- Nicolas Le Boutillier, 12th August

'Completely satisfied once again with Jacksons for the service carried out on my VW Polo.'

- Ian Kearns, 8th Aug 2021

'From walking in to driving away, first class. We will be back.'

- Christine Bourke, 2nd Aug 2021

'As a Porsche owner, I am very particular as to how the car was serviced and looked after and I wasn’t disappointed.'

- Christopher Richardson, 12th July 2021

'Conor was a pleasure to deal with from start to finish. He went above and beyond for me, and the overall experience was excellent. He is a real asset to your company!'

- Peter Allison, 24th June 2021

'It’s been brilliant to buy from Jacksons and Piers was fantastic from the minute we met him. Thank you!'

- Rebecca Crawley, 9th June 2021

'Robert Batchelor is the ultimate professional. He oversees the delivery of excellent service from the team. Car ready cleaned to perfection. Thank you to Robert and the whole team involved in servicing.'

- John Collins, 11th June 2021

'Very friendly, great customer service. Was nice to have the inside of the car cleaned without asking. :) Thank you'

- Emma Torode, 28th May 2021

'Kenny was very helpful and nice when helping me decide on the car. He even followed up with a call the day after to check-up on how I was getting on with it. Thank you very much!'

- Maria Ventura, 28th May 2021

'Friendly and professional service, as always. Thank you.'

- Stephen Mee, 25th May 2021

'Excellent service from Piers, kept us up to date all the way through and followed up with post collection call to ensure all ok'

- Nichola Bull, 25th May 2021

'James was a great salesman to deal with. Clearly very experienced and knowledgeable. Always quick to respond to emails and helpful throughout my purchase. Nothing was too much trouble. Thank you to James and Jackson’s for your help, time and great buying experience.'

- Jon Walker, 25th May 2021

'Ross as always was helpful, informative , friendly and accommodating.'

- Rosalind Lock, 26th May 2021

'Staff were excellent, and the service was friendly and professional.'

- Mr Tanner from St Saviours Parish Hall, 18th May 2021.

'Piers was extremely diligent, professional, friendly and patient! I was unsure which make and model and he listened to our requests and made suitable recommendations, without me feeling under pressure. I test drove 6 cars and my final decision was based on a recommendation from Piers, and I love it.'

- Linda Garnier, 17th May 2021

'Love my new Mini and Ross was great to deal with - knowledgeable and very honest with his advice so I trusted any of his recommendations.'

- Jacqueline Phillips, 17th May 2021

'Alex has been fantastic! He has tried hard to find a Discovery 4 for us and keeping us in the loop since we started to look at swapping ours. We can’t thank him enough for thinking of us for this one as soon as it came in. We are delighted with our new car. Thank you to all of you.'

- Nicola Migasiuk, 8th May 2021.

'Great service throughout, knowledgeable and willing to help.'

- Christopher Hamon

'Knowledgeable salesman and made everything easy with no pressure sales, just good advice on 2 different contrasting cars I had on my short list.'

- Anthony Oliver

'Good service from Ross Sawyer throughout the process. Attentive but not over intrusive.'

- Tim Renault

James was friendly, approachable and helpful. He performed his responsibilities efficiently and timely. We're already enjoying the driving experience in the new car in an incredibly short space of time. Thank you very much James.

- Mrs Helen Morrissey

I was told there was no need for a service plans the car would be serviced free of charge for 3 years. Wonderful! 27 years with Jacksons and counting!

- Mr Paul Strother

Ross always provides an exceptional service, he’s very knowledgeable and honest with his advice. We would always buy our cars through Ross as he makes the whole process so easy and special!

- Asa & Sarah Le Fustec

'Gary de Jersey took great care of us and was a pleasure to interact with.'

- Adam Bayfield

'Gary is the best car salesman we have dealt with. He is polite, friendly, experienced and knows his stuff without being over the top. Would definitely give his name to friends going to look at Jackson’s cars.'

- Barry Bisson

'We were very impressed with the customer service we received, everyone was so helpful and friendly throughout Jackson’s. Mark was so knowledgeable. about Porsche and our car, and went Through everything on our new car with us, excellent customer. Service and Highly recommended garage.' 

- Mrs Claire Davidson

'Alex De Carteret was very helpful from the beginning. He was friendly, thorough without being pushy, answered all our questions and definitely helped us to make our decision to purchase the car. Top Salesman.'

- Mrs Skillett

'I have used Jackson’s for many years and have always found the staff very courteous and helpful. When I collect my car it is always like new.'

- Elaine Margaret Heuston

'Great service - can always be relied upon to do the best job!'

- Mrs Tanya Hames

'My complements to Alice and Maria both of whom were so courteous, friendly and helpful. My car is usual serviced in the UK yet I was treated as a valued local customer. Excellent service in every way.'

- Mr Peter Le Breuilly

'John in the service department was very polite, courteous and extremely kind to me.' 

- Mrs Alison Hunt

'I was impressed with covid19 hygiene put in place.'

- Mrs Mary Finn

'Exceptional service from Ian Thompson. made to feel like a valued customer- even though we were buying the smallest car in the place!'

- Mr Forbes

'Great service as usual. Excellent measures in place to protect against the Covid virus. First class courtesy car provided. Thank you to all.'

- Mrs Anne Sugden

'Rachael was as always great. Very happy, helpful, professional and informative. She is a great asset to Jacksons.'

- Andrew Marolia

'Very happy with the whole selection, testing and buying process. Michael did a good job.'

- Mrs Lee

'Great service, I am very pleased with the whole experience.'

- Mr Charlton 

'The service that I received from Piers, from start to finish was excellent. He explained all the cars features both before the test drive and when I collected my new car and made the handover very special with its unveiling in the showroom!'

- Ms Legg

'The ladies who looked after me were very kind , respected my request for a Automatic curtesy car , overall a very pleasant experience. Thank you.'

- Joan Johns

'As usual very polite and courteous service.'

- Timothy Smith

'Great service , and my car came back clean!'

- Layla Ball

'Excellent service and support throughout from Mike Graham. Unavoidable vehicle delay due to Covid related issues at factory.'

- Mr Beaumont 

'First class service and the service advisors are all very friendly and helpful'

- Mr David Cluett

'Very pleased with the result of my car and the staff were very welcoming!'

- Abigail McPherson

'Sandra was especially attentive to my every need, she kept me regularly updated and explained all the work required as it progressed. The vehicle took longer to repair than expected but this was not an issue as I was provided a loan vehicle for the duration of my visit. a 10 does not do the fantastic service justice!'

- Mr Ben Wilding

'Very professional stuff , Alice was very helpful and patience. Thank you and see you very soon :) '

- Miss Raluca Novak

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